Returns & Refunds
You have up to 30 days from the date of delivery to request a return, subject to the conditions outlined below.
Return conditions
For strict hygiene reasons, MOMMYLU™ breast pumps must be:
- new and unused,
- in their original packaging,
- with all parts intact and sealed.
Products that have been used or have come into contact with breast milk cannot be returned.
Refunds
Once the returned product has been received and inspected, your refund will be issued to the original payment method within 3 to 7 business days.
Return process
To request a return, please contact our customer support team at:
support@mommylu.com
Please include the following information in your message:
- Your order number
- Your full name
- The reason for your return request